Frequently Asked Questions
Answers common questions about our at-home ultrasound services including appointment policies, payments, and what to expect.
Hours of Operation:
Appointments available 7 days a week, from 9am – 8pm for your convenience.
Payment & Insurance Policy
Kicks & Flutters is a self pay practice and does not accept or bill insurance.
Payment is required at the time of booking to reserve your appointment. Your appointment is confirmed once payment is completed.
HSA and FSA cards are accepted, and flexible payment options are available.
Want to see if your insurance may reimburse you? A superbill can be provided upon request. A superbill is a detailed receipt containing the medical and billing information your insurance company may require for you to submit the ultrasound expense yourself for possible out of network reimbursement.
You only need a superbill if you plan to submit your ultrasound to your insurance company. Because every plan is different, we recommend contacting your insurance company to ask whether your plan provides reimbursement for out of network ultrasound services.
Insurance reimbursement is not guaranteed.
Do I need a physician’s order?
No. A physician’s order is not required to book with Kicks & Flutters. Appointments are conveniently self booked online.
How far do you travel?
At home appointments are available throughout Middle Tennessee and Southern Kentucky. Up to 90 minutes of round trip travel from Whites Creek, Tennessee is included. Additional travel beyond the included 90 minutes is $1 per minute for the difference.
How does an at home ultrasound work?
I bring the ultrasound experience directly to you, including professional ultrasound equipment and everything needed to perform your exam comfortably and privately in your home.
The ultrasound will be displayed on your TV for optimal client viewing.
Who performs my ultrasound?
Every ultrasound is personally performed by Kimberly Fielding, RDMS (AB, BR, OB/GYN), RDCS (FE), RVT, with 10+ years of diagnostic ultrasound experience, including over four years specializing in high risk Maternal Fetal Medicine.
Kimberly is registered in OB/GYN, Breast, Abdomen, Fetal Echocardiography, and Vascular Ultrasound and is additionally NT and CLEAR certified.
Is ultrasound safe?
Ultrasound has been used safely in medical imaging for decades in pregnancy, breast, and other areas of the body. It works by using sound waves — not radiation — to create images of the body. There is no exposure to radiation.
2D, 3D, 4D, and 5D ultrasounds all use the same safe sound-wave technology. 3D, 4D, and 5D advanced imaging simply applies additional computer processing to enhance image detail — it does not increase ultrasound intensity.
Your safety, comfort, and quality of care are always our top priorities. If you ever have questions about ultrasound or your specific exam, we’re always happy to talk through them with you.
Who interprets my medical ultrasound?
Medical ultrasounds are interpreted by a board certified radiologist and include an official medical report. Your finalized report is securely provided through your patient portal and can also be faxed to your healthcare provider when requested.
What medical ultrasounds do you offer?
At home medical ultrasound services include breast, fertility, gynecology, thyroid, abdominal, vascular, and medical pregnancy ultrasound, as well as at home Non Stress Testing.
What if my baby doesn’t cooperate during the ultrasound?
Every ultrasound experience is unique, and baby positioning can vary from moment to moment. While I use advanced techniques and years of experience to encourage optimal views, some babies may not move into ideal positions during the session.
Because time, expertise, and equipment are fully dedicated to your appointment, refunds are not offered for fetal positioning or limited views.
That said, families are often surprised by how much they are still able to see…
- Heartbeat and movement
- Hands, arms, legs, and feet
- Facial features (nose and lips)
- Yawning, hiccups, or swallowing
- Spine and body position
- Brain structures
Each session is approached with patience, care, and a focus on creating a positive and memorable experience.
Do I get to keep any pregnancy pictures?
Yes! Your in-home ultrasound appointment includes up to 5 printed photos and all digital images and videos of your baby will be sent to your phone.
When can you see gender during pregnancy?
Gender can be determined at 14 weeks if the baby is cooperative and in an adequate position.
When do you get the best 3D/4D/5D images during pregnancy?
Usually, the best 3D/4D/5D ultrasound images are taken between 28-36 weeks however, this does not mean we can’t get quality 3D/4D/5D images before 28 weeks or past 36 weeks. We have been successful in obtaining quality 3D/4D/5Ds at 41 weeks as well as some adorable 1st trimester 3D/4D/5D!
What is 2D, 3D, 4D, & 5D ultrasound?
A two-dimensional (2D) ultrasound is a flat ultrasound, giving outlines and showing shapes. This is the most commonly used type of ultrasound generally used to determine pregnancy, measure baby’s growth, measure heart rate, and it can also be used to view the baby’s internal organs.
A three-dimensional (3D) ultrasound gives a more life-like appearance to the baby in the womb. 3D ultrasounds allow expectant parents to get a better idea of what their baby looks like, because unlike the flat 2D ultrasounds, 3D ultrasounds give more shape and identity to the baby. We can also do 3D imaging on baby’s hands and feet which are super cute too!
A four-dimensional (4D) ultrasound is essentially a moving version of a 3D ultrasound, just like a 3D video (the 4th dimension is for the addition of real-time).
A fifth dimensional (5D) ultrasound takes the 3D and 4D scans to the next level. It uses special technology to automatically enhance the color, lighting, and detail so you can see your baby’s features more clearly than ever before. You’ll enjoy lifelike images with natural skin tones, making it easy to spot tiny smiles, yawns, and movements in real time. It’s a truly unforgettable way to bond with your baby before they’re born.
